Although Solutions Delivery is a key focus for IPL, we do not stop there. We stay involved throughout the life of a system to ensure that it continues to meet the needs of the business and adapts to the inevitable changes that all enterprises experience.
We offer a flexible mix of post-delivery support services tailored to the application and your business needs.
Our managed services include:
IPL invariably offers post-delivery support as part of its Solution Delivery services. However, as every client and every application is different, so the nature of these services is determined by client need. Typically a tailored package of support services is constructed from a selection of options.
More information about IPL's Managed Application Services is available here (PDF, 692kB).
3rd Party Applications Support
If your key applications are becoming expensive to maintain or if you are dissatisfied with the service you receive from your current support organisation, IPL may be able to help. We can take over the support and onward development of critical applications, transforming the quality of the service and greatly improving the efficiency of the application.
Software as a Service (SaaS) and remotely hosted applications are an increasingly common business model for reducing the cost of ownership. Your staff are freed from systems administration activities and the business can reduce its dependence on costly server rooms, air conditioning, and power continuity infrastructure. IPL offers a comprehensive remote hosting service where we take on the burden of all these overheads at secure, state-of-the-art facilities. Our clients get a trouble-free, liberating service for a flat monthly fee.