FIMA 2011

November 11th, 2011

IPL presented a Keynote session on the complexities of Financial Regulation with a Customer Centric Approach, in association with Clydesdale Bank, part of the National Australia Group (NAGE) at FIMA 2011.

Download the slide deck here (PDF, 3,506kB)

Master Data Management (MDM) and Data Governance have been essential elements for effectively addressing FSCS, SoX, BASEL and more. Furthermore these Information Management disciplines will become ever more critical elements in the future planning for UK Financial Services regulation such as Basel II, Anti-Money Laundering and Mifid, amongst others. The challenges faced by Clydesdale Bank (part of the National Australia Group (NAG)) were explained. Whilst these challenges are not unique, the explanation demonstrates how Clydesdale structured their data frameworks and processes.

With a customer centric move towards legislation compliance NAG have enacted a ten year Information Management roadmap to create accurate, reliable and sustainable information within a secure, ‘single source of truth’ data environment.

In doing so they have identified a number of opportunities to improve customer service approaches and comply with stringent UK regulation through the use of MDM and Data Governance with the help of IPL.

The structure of the talk was as follows:

  • Why Now? Business Issued Faced by NAG & IPL
    • Master Data Management
    • Data Governance
    • Customer Centric Approach
  • NAG Baseline Architecture & Future Vision
  • Project Roadmap & Vision
    • Data Framework & Principles
    • Data Roadmap for Regulatory Compliance
    • Governance Structures
    • Future Vision of Customer Centric MDM
  • Issues faced & next steps
  • Summary & Conclusion

Download the slide deck here (PDF, 3,506kB).


Chris Bradley Christopher Bradley has spent over 30 years in the Information management field, working for leading organisations in Data Governance, Information Management Strategy, Master Data Management, Metadata Management, Data Warehouse and Business Intelligence implementations.

Chris has worked for the UK Ministry of Defence, Volvo, Thorn EMI as Head of Data Management, Readers Digest Inc as European CIO, and Coopers and Lybrand's Management Consultancy where he established and ran the International Data Management specialist practice. During this time he worked on many major international assignments including data management strategies, data warehouse implementations and establishment of data governance structures and the largest Data Management strategy undertaken in Europe.

Currently, Mr. Bradley heads the Business Consultancy practice at IPL, a UK based consultancy and has been working for several years with many clients including BP, Statoil, GSK, & American Express. He has introduced Data Governance, Master Data and developed Enterprise wide Information Management strategies. Frequently he is engaged to evangelise IM to Executive management worldwide, develop governance and new business processes for Information Management and deliver training and mentoring.

Chris is a member of the Meta Data Professionals Organisation (MPO) and an officer of DAMA, and holds the CDMP (Master) certification. He recently co-authored a book “Data Modelling For The Business – A Handbook for aligning the business with IT using high-level data models”. He also authors the Information Asset Management “Expert channel” on the BeyeNETWORK, is a regular blogger on information management and regular Tweeter @InfoRacer.

Please contact Chris if you would like to find out more about how IPL's Information Management expertise can help you.


IPL – Information Processing Limited – is a software development and consultancy company, established in 1979, based in Bath and has 260 employees.

IPL prides itself on its professional and reliable approach to software development, delivering ‘right first time’ solutions which significantly reduce Total Cost of Ownership.

IPL's quality, environmental and information security management systems are certificated to ISO 9001/TickIT, 14001 and 27001.

IPL provides enterprise level solutions for major industry sectors including aerospace and defence, banking and finance, emergency services, government, telecoms and media. IPL's clients include Nationwide, BT, ITV, Thales and Sony.