Organisation Structure Manager allows eXii users to map their internal management structure over their business processes and functions, permitting managers to organise systems and processes so that tasks, responses, actions, events and notifications can be allocated in real time to the most appropriate individuals or departments.
Organisation Structure Manager is a true ‘back-end’ system, fully configurable and updateable, allowing you to allocate resources and responsibilities according to the needs of your business and your customers.
Organisation Structure Manager boosts the functionality integral to Customer Manager by allowing user defined management information fields in both Customer Manager and in any affected party records.
As the Chancellor retreats from the despatch box after delivering his budget statement, eXii driven companies are already designing new financial services products. First to market every time, they routinely beat companies with more cumbersome ERP style cores.
When the new products launch, they cause a deluge of requests for information and sales enquiries from both IFAs and from individual customers. These leads must be immediately actioned if that hard-won competitive advantage is not to be lost.
Organisation Structure Manager helps users allocate each lead according to, say, postcode – in real time. Progress on each lead can then be tracked using a variety of contact management tools – making sure that each enquiry is promptly dealt with.
eXii brings the technology, while Organisation Structure Manager brings the facility to make this happen. Easy to use and developed with the commercial needs of the business and its customers uppermost in mind, eXii puts you back in control of your business.